State Farm® Insurance Agent Mac Freeman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jacob Spivey
August 29, 2024
5
out of
5
rating by Jacob Spivey
"We love Mac Freeman State Farm! Christy Ramsey did a phenomenal job helping us save over $600, compared to USAA and many other insurance companies. They have our Auto, Renter and Life Insurance. We are looking to get additional life insurance and disability insurance through them as well because of the pricing/insurance value ratio. Amazing! Kellen and Adrian are also extremely helpful with anything you need! They know how to help with anything and get things figured out in a timely manner. Not to mention, our awesome agent, Mac! His knowledge in the business and care for his clients is impeccable! I could not recommend Mac Freeman State Farm enough."
We responded:
"Jacob, thank you for your wonderful review! I'm glad Christy was able to help you save money and that you found value in our Auto, Renters, and Life Insurance. It's great to know you're considering additional life and disability insurance with us. Kellen and Adrian will be happy to hear your kind words about their assistance. I appreciate your recognition of our team's efforts and my commitment to our clients. We're always here to help with any future needs or questions. - Mac Freeman - State Farm Insurance Agent, Austin, TX"
Grant Piller
August 20, 2024
5
out of
5
rating by Grant Piller
"Love working with this team. Asked about getting renters insurance on my new place around lunchtime and they got me squared away before the end of the day. I have referred a few different people to this team and they have nothing but glowing reviews of them as well. Great work as always!"
We responded:
"Awesome review! I appreciate this a lot, Grant! Glad we could help with your renters insurance. We so appreciate the referrals as well! Thank you!! "
Eric Young
August 20, 2024
5
out of
5
rating by Eric Young
"Just want to say thank you to Adrian. He's responsive, patient, and responsible."
We responded:
"Eric, thank you for your kind words about Adrian. We're happy to know he's been responsive, patient, and responsible in assisting you. If you need any further assistance, our office is here to help. - Mac Freeman - State Farm Insurance Agent, Austin, TX"
Garrett Whitley
July 19, 2024
5
out of
5
rating by Garrett Whitley
"Christy has been an amazing help with giving me the right info helping me along the way with getting insurance on my first car to helping me set up insurance on my very first car that I purchased myself. In and out of the dealership she was quick and easy to work with had no struggle at all!"
We responded:
"Hey Garrett, thanks a bunch for the awesome review! I'm so happy Christy could help you out with getting insurance for your first car and making the process smooth at the dealership. We're grateful to have her on our team! If you ever need anything else, we're here for you. - Mac Freeman - State Farm Insurance Agent, Austin, TX"
Robin English
July 19, 2024
5
out of
5
rating by Robin English
"I'm glad to be back"
We responded:
"So glad to have you back, Robin! Thanks for trusting me as your Agent. Looking forward to serving you!! "
Michael Holeman
June 26, 2024
5
out of
5
rating by Michael Holeman
"Working with Mac has been great! He’s very personable and helped me get great coverage at a good price. I would recommend Mac to anyone looking for insurance coverage in the Austin area."
We responded:
"Michael, I'm thrilled you found great coverage at a good price with my assistance! I'm pleased to have been able to help you. Thank you for recommending our office – We're here for all your insurance needs! - Mac Freeman - State Farm Insurance Agent, Austin, TX"
Mary Teeler
June 21, 2024
5
out of
5
rating by Mary Teeler
"I highly recommend Mac Freeman for both car and renter's insurance! The process of transitioning to a new plan was incredibly smooth and they were excellent and efficient communicators to make sure all the necessary steps were taken to get me insured on an affordable plan."
We responded:
"This is an awesome review. Thank you, Mary!! We’re so happy to serve you and glad we could get you a great rate on your car and renters insurance. We’re here for anything you need. Thanks for choosing Mac Freeman State Farm!!"
Ning Penny
June 17, 2024
5
out of
5
rating by Ning Penny
"Fast response and efficient communication. The insurance rate is very good. Strongly recommended!"
We responded:
"We are delighted to hear about your positive experience with our office, Ning! Your recommendation is greatly appreciated, thank you for giving us the chance to assist you with your insurance needs. It's been a pleasure working with you! - Mac Freeman - State Farm Insurance Agent"
Paul
June 11, 2024
5
out of
5
rating by Paul
"Mac was the best getting all my info transferred over and set up. Super professional and down to earth. If you're looking for someone to help with insurance needs, he is your guy!"
We responded:
"Thanks for the awesome review, Paul! It was great to meet you and I’m glad we could help with your auto and renters insurance. Looking forward to being your Agent! "
Eve
May 17, 2024
5
out of
5
rating by Eve
"I had the longest day trying to research car insurance prices, but Jacob was the last person I needed to speak to, as he was so easy to work with and very clear and straightforward. I'm very appreciative of the great customer service!"
We responded:
"This is awesome Eve! So glad Jacob could give you peace of mind as you decided who to have your car insurance with. Thanks so much for your business and welcome to Mac Freeman State Farm!! "
Von
May 10, 2024
5
out of
5
rating by Von
"Christy was very helpful and she got everything done what I asked for in 5 mins or less thank you so much Devon"
We responded:
"I love this feedback, Von! Thank you for taking the time to leave a review. We pride ourselves on providing the best service in a timely manner - so I’m glad Christy could do this for you! Welcome to the Mac Freeman State Farm agency!! "
Anna Orchard
May 10, 2024
5
out of
5
rating by Anna Orchard
"christy was fast, easy but sweet to help out."
We responded:
"Anna, I'm pleased to hear that Christy provided fast and easy assistance! Thank you for choosing our office! - Mac Freeman - State Farm Insurance Agent, Austin, TX"
Alec Rich
May 9, 2024
5
out of
5
rating by Alec Rich
"Jacob Spivey (Agent at Mac Freeman Agency) was an excellent help for my auto insurance needs! The quote from this agency beat many others, and he had no problems with running things several different ways to show me all of my options, and educate me on the policy! He worked with me for about a month before I established the policy (finally!). He never pressured or rushed the process, and he was always available to answer calls and emails promptly, a trait that I value greatly. It will beat calling an 800 number forever. Thank you, Jacob for all of your help, and for being so patient with me during my car purchase process!"
We responded:
"Alec, your detailed review is greatly appreciated! We're thrilled that Jacob provided exceptional service, took the time to explain all your auto insurance options, and patiently guided you through the process. We're here for you whenever you need assistance with your policy or any future insurance needs. Thank you for choosing our office! - Mac Freeman - State Farm Insurance Agent, Austin, TX"
Rick Mulder
April 25, 2024
5
out of
5
rating by Rick Mulder
"Mac Freeman did a great job at getting me a quick response to my quote request for homeowners insurance. Decided to change autos also. Saved me money when other insurance agencies could not. Thanks Mac"
We responded:
"Rick, it makes us happy to know that we were able to help you with your home and auto insurance needs. Contact us anytime if you ever need anything. - Mac Freeman - State Farm Insurance Agent"
wayne cason
April 24, 2024
5
out of
5
rating by wayne cason
"Christy was extremely helpful in switching my auto insurance."
We responded:
"Love to hear this, Wayne! Thanks for taking the time to leave us a review. I’m glad Christy took such great care of you while switching your auto insurance to my office. I look forward to being your agent!! "
Karina sanroman
April 11, 2024
5
out of
5
rating by Karina sanroman
"Switching my insurance was SO EASY!!! Thank you Jacob!!!"
We responded:
"Karina, thank you for sharing your experience with Jacob! Our office loves being your good neighbor. - Mac Freeman - State Farm Insurance Agent"
Veronica Valdez
March 29, 2024
5
out of
5
rating by Veronica Valdez
"We've had auto and homeowners insurance with them for about 5 years and they've been so helpful and friendly everytime I call. We even moved from the city and still use them. Thank you for everything you do and always being helpful!"
We responded:
"Thank you, Veronica, for your kind words and loyalty over the past 5 years. We are delighted to hear that you have been pleased with our auto and homeowners insurance services, even after moving. Our office is always here to assist you with any future insurance needs or questions. - Mac Freeman - State Farm Insurance Agent, Austin, TX"
Nishu Choudhary
March 21, 2024
5
out of
5
rating by Nishu Choudhary
"Very easy to work with"
We responded:
"Thank you for the 5-star rating, Nishu Choudhary! We are delighted to hear that you found working with us very easy. Our team at Mac Freeman - State Farm Insurance Agent in Austin, TX, is committed to providing exceptional service, and we appreciate your positive feedback."
Chris Ford
February 26, 2024
5
out of
5
rating by Chris Ford
"Super impressed with Mac and his staff! Mac is very knowledgeable and has been a breeze to work with. I would highly recommend him to anyone."
We responded:
"Thank you, Chris!! Excited to serve you and your family. Very much appreciate the review! "
akhil katraj
February 23, 2024
5
out of
5
rating by akhil katraj
"It’s a good experience with State Farm"
We responded:
"We appreciate the five-star rating, Akhil! Thank you for trusting us with your coverage needs!"
elizabeth b
February 21, 2024
5
out of
5
rating by elizabeth b
"A friend suggested Mac Freeman's State Farm when we were recently shopping for new home/auto quotes. Mac immediately reached out after we left a message. He patiently answered many questions we had and quickly produced a handy price chart showing our current premiums vs. State Farm options. We could not be more pleased with the service Mac gives us. It is a rare treat to have a local insurance business that is eager to serve, easy to contact and quick to respond to any needs or questions. We highly recommend Mac Freeman State Farm."
We responded:
"Thank you, Elizabeth!! This is an incredible review. I’m so glad we could take care of your home and auto insurance needs. Excited to be your Agent!!"
Mariana Castañeda
February 21, 2024
5
out of
5
rating by Mariana Castañeda
"I am moving insurance companies and have needed to involve 2 agents from different cities. Mac and Jacob have been great to work with and have swiftly responded and taken care of everything needed to move forward. Friendly, responsive, and can tell that they are ON it! Really happy and impressed with the customer service and I feel great having them as my local office moving forward."
We responded:
"Thanks for the feedback, Mariana! It was a pleasure to work with you and I’m very excited to be your Agent. Welcome to Mac Freeman State Farm! "
Amal Al-Hafi
February 15, 2024
5
out of
5
rating by Amal Al-Hafi
"Jacob Spivey made my experience so smooth and easy and was there to guide me through the whole process of me getting my own policy for car insurance for the the first time. 10/10 recommend him for any of your insurance needs!"
We responded:
"Awesome, Amal! So pumped we could get you switched to State Farm and on your own auto insurance for the first time. I’m glad Jacob was so helpful - he is the best! Thanks for choosing Mac Freeman State Farm!! "
Melissa Johnson
February 14, 2024
5
out of
5
rating by Melissa Johnson
"I just switched my insurance from Geico to State Farm----I saved a lot of money, and it was sooo easy---seamless. Adrian Bonner at the Mac Freeman agency was wonderful to work with!"
We responded:
"Thanks for this awesome review, Melissa! I’m lucky to have Adrian on the team and I’m glad he got you connected to the office and get you some savings on your auto and home insurance. Welcome to Mac Freeman State Farm!! "
Ammar Alrubaye
January 27, 2024
5
out of
5
rating by Ammar Alrubaye
"Thank you Mac freeman agent for good Price and thank you so much Christy Ramsey For your kind treatment"
We responded:
"Thank you, Anmar! Great to hear Christy was able to help you setup a new policy. Thanks for choosing Mac Freeman State Farm!! "